Now I don't know how are true the following story I am about to share is but regardless, it's something to really think about. We all complain about how shitty our lives can get sometimes, yet rare is the moment where we take time to do something kind or practice the art of being patient and compassionate to one another. Instead, we add more hate to the world by expressing our anger. We complain about having a bad boss but when we get a promotion sometimes, we now become the "bad boss" or even worse. We complain about how hard it is to work in a customer service related role, yet we are the first to yell at a sales assistant for not providing us with outstanding service. Basically we are a bunch of human beings full of double standards at times and that is truly where the problem is.
The following little post is from a Facebook post which I'm sure many of you have already seen, as posted by Makenze Schultz...
So here's the deal. Our service tonight sucked. Took 20 minutes to get water, 40 minutes for an appetizer and over an hour for our entree. People all around us were making fun of the restaurant & how bad the service was. Yeah, it was pretty terrible. But, it was very obvious that the issue was being short staffed, not the server. He was running around like crazy and never acted annoyed with any table. At one point we counted he had 12 tables plus the bar. More than any one person could handle! As I sat there and watched him run back & forth and apologize for the wait, I said to Steven... Wow, this used to be us. Waiting tables. I don't miss it at all and I never loved that job. I did it for the tips. Steven and I agreed it would feel good to make this guys night when he would probably be getting minimal to no tips due to slow service. We walked out before he saw this and I'm not posting this for a pat on the back. I'm just sharing this as a friendly reminder to think of the entire situation, before you judge. And always always always remember where you came from. -Makenze Schultz